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Content
- Bet Casino T&Cs
- £30 in Free Bets When You Place Any Bet
- Player’s account closed and winnings reduced.
- Waiting for Casino Guru to reply
- Player struggles with passport verification process.
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- The player from https://betandyou-app.com/ Nigeria had reported that his 1xBet account had been blocked for KYC verification.
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In the meantime, he was able to withdraw €4,500, but the rest of his money had disappeared from his account for no reason. His account was also closed where the casino claimed he broke a rule while he let someone else play at his account. The casino asked the Askgamblers to close the complaint as resolved, but the player asked for proof.
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The casino never provided any and this case remained unresolved. The player from Nigeria has been accused of opening multiple accounts. After investigating the issue, it became clear that the decision of the operator was exclusively related to sports betting.
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As such, we are unable to confirm or deny whether we hold any information within the scope of your request. Section 31(3) of the FOIA (Law Enforcement) exemption applies. Among other things, national team matches are also distinguished by a wide range of opponents. Despite meeting with senior management since the previous Asda Wisbech strike in March, staff have no confidence any of the issues are being properly addressed. The PR News Blog is One of the Best Source of the Latest News and Trends Happening Around the World.
The player from Philippines has tried to redeem advertised bonus without being successful. After the player’s account had been successfully verified, the player confirmed receipt of the payment afterwards. Once you click on the link, you will be automatically redirected to the WhatsApp application, after which you can join1xbet WhatsApp Group. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation.
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After contacting customer support and verifying the account, the case was forwarded to specialists but remains unresolved after 15 days. 1xBet is an online betting site that offers more than just a sports book; they also have casino, bingo, poker, fantasy football, financial betting and more. Draw HT value bets are a great way to find value in the first half of football matches.
Player’s account closed and winnings reduced.
Despite offering his government-issued driver’s license as identification, the casino only accepted ID Cards and Passports for self-exclusion. We attempted to mediate the situation, but the casino insisted on a specific self-exclusion process that the player found intrusive. The player from Tunisia had made a 50TND deposit via E-payment, which was not credited into their account after 3 hours as stated by the casino.
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As a result, we were unable to investigate further and had no choice but to reject this complaint. The player from Nigeria had reported that his 1xBet account had been blocked for KYC verification. Despite having provided the requested documents, 1xBet support had claimed the identification provided was fake. Even after notarizing the documents, they were still unable to access their funds and only received automated responses from support.
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Later, the player informed us that they were allowed to make withdrawals but when we asked to confirm receiveng winnings, the player didn’t respond. Without confirmation from the player we were forced to reject the complaint. The player from France had reported an issue with the online casino platform, 1xbet, where his betting odds had been unexpectedly reduced.
The player from France had requested a withdrawal less than two weeks before submitting this complaint. The player claimed that the online casino confiscated his winnings of €49.32 from a welcome bonus, suspecting him of having multiple accounts. He argued that he only had one account and his identity had been verified successfully. The player also reported that he used a VPN, which looked not to be a problem.
The player from Nigeria had claimed that her account with 1xbet was locked. Despite having provided the necessary documentation and having had her account previously validated, it was blocked again when she attempted to withdraw her $19,000 balance. She expressed frustration over the repeated verification process, especially as she was due to start military service. The casino maintained that a new verification process was necessary due to suspicions outlined in their regulations. The player was asked to cooperate with the casino’s security department and provide the requested screenshots for verification. We extended the complaint’s timer twice to allow more time for the player to respond, but she failed to do so.
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It is possible to share the data directly here, with your reply, or by sending them to my email address (). I’ll try my best to help you with the issue by contacting the casino. Thank you very much, etrue1995, for providing all the necessary information. I will now transfer your complaint to my colleague Tomas () who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction in the near future.
The player from Chile experienced repeated account verification requests from 1xbet despite having played there for months and previously making successful withdrawals. The player provided numerous documents and complied with all requests, but continued to receive a response to wait. We got in touch with the casino and its representative confirmed the documents were under a review.
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Based on their privacy policy, the Casino refused to provide reasonable justification and/or solid evidence which could help them and decide this case adequately. The player from Myanmar is facing issues with 1xbet, which closed his account and hasn’t refunded his deposits yet, although he provided multiple documents to prove his identity. Despite complying with document requests, the account was closed without any given reason.
The case, was successfully resolved, and the player passed through the verification process. The complaint was rejected as the player stopped responding. The player from Cambodia is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Poland deposited in the casino, but the amount wasn’t credited to the casino balance.
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The player had denied having multiple accounts and had requested the Complaints Team to mediate the situation. The complaint was eventually rejected due to lack of response from the player. The player from Russia had faced issues withdrawing her winnings from 1xBet. Despite having undergone numerous verification procedures, including mailing notarized documents to Mexico and participating in a Skype call, her account had remained blocked. The player had complied with all requests, however, the casino had insisted she continue following their instructions.
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The casino had responded, stating that the transaction had been rejected by their Security Department. However, the player had failed to respond to our subsequent messages, leading us to reject the case due to lack of cooperation. A player from Norway made multiple deposits to 1xBet that were deducted from his bank but were not credited to his account. Despite providing transaction IDs as proof, the casino refused to acknowledge them due to the lack of a timestamp, which the player’s bank did not provide. The Complaints Team advised the player to contact his payment provider for an investigation. Due to the player’s lack of response, the complaint was rejected.